Billing & Refunds
How BidToWinJobs billing works and when you can get a refund.
Card details are handled by Stripe
You enter your card on Stripe's secure checkout page. BidToWinJobs never sees or stores your full card number.
What we charge for
- Posting jobs as a customer is always free.
- Tradespeople join free. Billing for the plan you chose (£9.99/month or £100/year) only starts once your first job is completed.
- BidToWinJobs only processes membership payments. Payment for a job is arranged directly between you and the tradesperson.
Membership Refund Policy
BidToWinJobs only processes payments for membership subscriptions. The following refund scenarios apply:
- Full refund if you are charged in error (e.g. duplicate charge or technical fault on our side).
- Full refund if your membership was charged after you had already cancelled.
- Pro-rata refund if we make a significant change to the membership that materially reduces its value and you request a refund within 14 days.
- No refund for a membership period already in use — access continues until the end of the paid period upon cancellation.
To request a refund, contact support@bidtowinjobs.com within 14 days of the charge. Each request is reviewed on a case-by-case basis.